Description
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via authorization bypass. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
Understanding This Vulnerability
This Common Vulnerabilities and Exposures (CVE) entry provides detailed information about a security vulnerability that has been publicly disclosed. CVEs are standardized identifiers assigned by MITRE Corporation to track and catalog security vulnerabilities across software and hardware products.
The severity rating (UNKNOWN) indicates the potential impact of this vulnerability based on the CVSS (Common Vulnerability Scoring System) framework. Higher severity ratings typically indicate vulnerabilities that could lead to more significant security breaches if exploited. Security teams should prioritize remediation efforts based on severity, exploit availability, and the EPSS (Exploit Prediction Scoring System) score, which predicts the likelihood of exploitation in the wild.
If this vulnerability affects products or systems in your infrastructure, we recommend reviewing the affected products section, checking for available patches or updates from vendors, and implementing recommended workarounds or solutions until a permanent fix is available. Organizations should also monitor security advisories and threat intelligence feeds for updates about active exploitation of this vulnerability.