Loading HuntDB...
Hunt
Vulnerability Intelligence by wss.sh
Home Daily Briefings High Impact CVEs Recent Exploits KEV Catalog GitHub Advisories Latest Updates Security News
Sign In Sign Up

CVE-2020-1767

LOW
Published 2020-01-10T15:09:00.608111Z
Actions:

Expert Analysis

Professional remediation guidance

Get tailored security recommendations from our analyst team for CVE-2020-1767. We'll provide specific mitigation strategies based on your environment and risk profile.

CVSS Score

V3.1
3.5
/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Base Score Metrics
Exploitability: N/A Impact: N/A

EPSS Score

v2025.03.14
0.008
probability
of exploitation in the wild

There is a 0.8% chance that this vulnerability will be exploited in the wild within the next 30 days.

Updated: 2025-06-25
Exploit Probability
Percentile: 0.730
Higher than 73.0% of all CVEs

Attack Vector Metrics

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED

Impact Metrics

Confidentiality
NONE
Integrity
LOW
Availability
NONE

Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Available Exploits

No exploits available for this CVE.

Related News

No news articles found for this CVE.

Affected Products

OTRS AG

((OTRS)) Community Edition

Affected Versions:

6.0.x version 6.0.24 and prior versions
OTRS AG

OTRS

Affected Versions:

7.0.x version 7.0.13 and prior versions

GitHub Security Advisories

Community-driven vulnerability intelligence from GitHub

⚠ Unreviewed LOW

GHSA-xqvr-25w4-fgw8

Advisory Details

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

CVSS Scoring

CVSS Score

2.5

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

References

ADVISORY https://nvd.nist.gov/vuln/detail/CVE-2020-1767
WEB https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
WEB https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
WEB https://otrs.com/release-notes/otrs-security-advisory-2020-03

Advisory provided by GitHub Security Advisory Database. Published: May 24, 2022, Modified: January 31, 2023

References

https://otrs.com/release-notes/otrs-security-advisory-2020-03/
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
Published: 2020-01-10T15:09:00.608111Z
Last Modified: 2024-09-16T16:33:51.552Z
Copied to clipboard!