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CVE-2024-28986

CRITICAL
Published 2024-08-13T22:06:45.234Z
Actions:

Expert Analysis

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CVSS Score

V3.1
9.8
/10
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Base Score Metrics
Exploitability: N/A Impact: N/A

EPSS Score

v2025.03.14
0.326
probability
of exploitation in the wild

There is a 32.6% chance that this vulnerability will be exploited in the wild within the next 30 days.

Updated: 2025-06-25
Exploit Probability
Percentile: 0.966
Higher than 96.6% of all CVEs

Attack Vector Metrics

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED

Impact Metrics

Confidentiality
HIGH
Integrity
HIGH
Availability
HIGH

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Available Exploits

No exploits available for this CVE.

Related News

No news articles found for this CVE.

Affected Products

SolarWinds

Web Help Desk

Affected Versions:

previous versions
solarwinds

webhelpdesk

Affected Versions:

0

Known Exploited Vulnerability

This vulnerability is actively being exploited in the wild

View KEV Details

Remediation Status

Overdue

Due Date

September 5, 2024

Added to KEV

August 15, 2024

Required Action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Affected Product

Vendor/Project: SolarWinds
Product: Web Help Desk

Ransomware Risk

Known Ransomware Use
KEV Catalog Version: 2025.01.24 Released: January 24, 2025

GitHub Security Advisories

Community-driven vulnerability intelligence from GitHub

⚠ Unreviewed CRITICAL

GHSA-g536-h677-2w32

Advisory Details

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

CVSS Scoring

CVSS Score

9.0

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

References

ADVISORY https://nvd.nist.gov/vuln/detail/CVE-2024-28986
WEB https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1
WEB https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986

Advisory provided by GitHub Security Advisory Database. Published: August 14, 2024, Modified: August 14, 2024

Social Media Intelligence

Real-time discussions and threat intelligence from social platforms

3 posts
Reddit • 1 week, 5 days ago
crstux
Exploit

🔥 Top 10 Trending CVEs (26/09/2025) Here’s a quick breakdown of the 10 most interesting vulnerabilities trending today: **1. [CVE-2025-20333](https://nvd.nist.gov/vuln/detail/CVE-2025-20333)** - 📝 A vulnerability in the VPN web server of Cisco Secure Firewall Adaptive Security Appliance (ASA) Software and Cisco Secure Firewall Threat Defense (FTD) Software could allow an authenticated, …

Also mentions: CVE-2025-10184 CVE-2025-10585 CVE-2025-20352 CVE-2025-26399 CVE-2024-28988 CVE-2025-6198 CVE-2025-7937 CVE-2025-10035 CVE-2025-51591
2
2.0
View Original High Risk
Reddit • 1 week, 6 days ago
crstux
Exploit

🔥 Top 10 Trending CVEs (25/09/2025) Here’s a quick breakdown of the 10 most interesting vulnerabilities trending today: **1. [CVE-2025-51591](https://nvd.nist.gov/vuln/detail/CVE-2025-51591)** - 📝 A Server-Side Request Forgery (SSRF) in JGM Pandoc v3.6.4 allows attackers to gain access to and compromise the whole infrastructure via injecting a crafted iframe. - 📅 **Published:** …

Also mentions: CVE-2025-10585 CVE-2025-20352 CVE-2025-26399 CVE-2024-28988 CVE-2025-59689 CVE-2025-6198 CVE-2025-7937 CVE-2025-10035 CVE-2025-8061 CVE-2025-51591
1
1.0
View Original High Risk
Reddit • 2 weeks ago
crstux
Exploit

🔥 Top 10 Trending CVEs (24/09/2025) Here’s a quick breakdown of the 10 most interesting vulnerabilities trending today: **1. [CVE-2025-26399](https://nvd.nist.gov/vuln/detail/CVE-2025-26399)** - 📝 SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands …

Also mentions: CVE-2025-26399 CVE-2024-28988 CVE-2025-55241 CVE-2023-27532 CVE-2022-26500 CVE-2021-27876 CVE-2021-26857 CVE-2015-2291
2
2.0
View Original High Risk

References

https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1
Published: 2024-08-13T22:06:45.234Z
Last Modified: 2025-07-28T19:43:04.690Z
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