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CVE-2024-6540

MEDIUM
Published 2024-07-15T07:13:49.918Z
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Expert Analysis

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CVSS Score

V3.1
5.7
/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Base Score Metrics
Exploitability: N/A Impact: N/A

EPSS Score

v2025.03.14
0.000
probability
of exploitation in the wild

There is a 0.0% chance that this vulnerability will be exploited in the wild within the next 30 days.

Updated: 2025-06-25
Exploit Probability
Percentile: 0.148
Higher than 14.8% of all CVEs

Attack Vector Metrics

Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED

Impact Metrics

Confidentiality
HIGH
Integrity
NONE
Availability
NONE

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Available Exploits

No exploits available for this CVE.

Related News

No news articles found for this CVE.

Affected Products

OTRS AG

OTRS

Affected Versions:

8.0.x 2023.x 2024.x

GitHub Security Advisories

Community-driven vulnerability intelligence from GitHub

⚠ Unreviewed MODERATE

GHSA-4h57-3gmx-g682

Advisory Details

Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

CVSS Scoring

CVSS Score

5.0

CVSS Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

References

ADVISORY https://nvd.nist.gov/vuln/detail/CVE-2024-6540
WEB https://otrs.com/release-notes/otrs-security-advisory-2024-07

Advisory provided by GitHub Security Advisory Database. Published: July 15, 2024, Modified: July 15, 2024

References

https://otrs.com/release-notes/otrs-security-advisory-2024-07/
Published: 2024-07-15T07:13:49.918Z
Last Modified: 2024-08-01T21:41:03.955Z
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