Able to bypass information requirements before launching a Chat.

**Summary:** Bypass of mandatory fields before a Chat session can begin. **Description:** URL allows for bypass straight into chat, and Chat personnel won't know my name, just that they are chatting with someone. **Platform(s) Affected:** [website/mobile app - please include browsers and app versions used for repro.] Chrome Web Browser ## Steps To Reproduce: (Add details for how we can reproduce the issue) 1. Visit https://customerservice.starbucks.com/app/chat/chat_landing/euf/generated/optimized/1542660523/pages/chat/chat_landing.themes.starbucks.SITE.css 2. You have just bypassed the mandatory fields found on https://customerservice.starbucks.com/app/chat/chat_launch 3. Voila you are effectively chatting with Starbucks employee without providing anything. ## Supporting Material/References: * List any additional material (e.g. screenshots, logs, etc.) Attached. ## How can the system be exploited with this bug? Bypass of required info that is mandatory. ## How did you come across this bug ? Fiddling around. ## Recommendations for fix * List any recommendations for bug fix ## Impact Bypass and confuse agents, I can open an unlimited number of windows and start chatting with hundreds of agents if I want and affect your service if I was a malicious person.